Privacy Policy

Privacy Policy

Introduction

At https://group-health-insurance-plans.storysurge.net, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy provides a comprehensive overview of our practices regarding data collection, storage, and usage, in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Protection Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://group-health-insurance-plans.storysurge.net
  • All applications and services provided by Group Health Insurance Plans (GHIP)
  • Any interactions through GHIP-linked third-party platforms, with the caveat that these entities have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users.
  • Visit any websites associated with this Privacy Policy.
  • Engage with us through communication channels, including newsletters, emails, telephone calls, or text messages/SMS.

Personal Data Collection

We gather various types of personal information to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to insurance policies, claims, and financial records, where applicable.
  • Purchase Information: Records of products or services purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for analytics and personalization.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your comments, suggestions, and reviews to improve our products and services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access.
  • Product Information: Details about the insurance plans or health-related products you show interest in or purchase.

We collect this data through direct user input, interaction with our features, and automated technologies employed on our website and applications. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Crucial for website functionality, ensuring security, and managing user sessions.
  • Preference Cookies: Customizing your preferences and settings on our platform.
  • Analytics Cookies: Tracking aggregated data for performance measurement and improvement of our services.

Users can exercise control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for legal requirements and the duration necessary for the purposes it was collected for. Once these purposes are fulfilled or when data is no longer required, we securely delete or anonymize the information.

Security Measures

Group Health Insurance Plans implements robust security measures to safeguard your personal data:

  • We utilize encryption protocols for secure communication and data storage.
  • Secure third-party processing partners ensure compliance with privacy standards during data handling.
  • Regular security assessments and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Right to data portability, allowing you to move or copy your data.
  • The right to lodge a complaint with a supervisory authority or file an appeal/complaint with our privacy team.
  • Withdrawal of consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Contact Us

For any questions regarding this Privacy Policy or your personal data, please reach out to:

  • Email: [email protected]
  • Postal Mail: Group Health Insurance Plans, Data Protection Office, [Address], [City, State, ZIP Code]

We regularly review and update our Privacy Policy to reflect changes in our practices or relevant legal requirements. Users are advised to check this page periodically for the latest version.